Privacy Policy

Our Online Privacy Policy section is intended to safeguard your privacy and to provide a good experience buying items at www.coolcutebackpacks.com. This Online Privacy Policy describes and summarizes the way we gather, use, and safeguard your private information when you join us at www.coolcutebackpacks.com.

Security

  • All personal information of customers is transmitted via 128 bit Secure Socket Layer (SSL) protocol and encrypted and stored in a strongly protected server.
  • MuHan Trade(www.coolcutebackpacks.com) monitors all the IP addresses accessing the website 24 hours a day. Thus, criminals attempting to hack the website will be immediately reported to Interpol, and simultaneously their IPs will be blocked from accessing the website.

The Information The Website Collects

  • MuHan Trade (www.coolcutebackpacks.com) only collects information that is provided during registration or placing an order. Throughout these processes, you may provide us with your information such as name, billing and shipping address, telephone number, IP address, shipping preferences, and product preferences.
  • MuHan Trade (www.coolcutebackpacks.com) is not capable of collecting or storing credit card information of customers. When you click the “Place order” button on the checkout page, you are transmitted to the payment pages of payment gateway companies like PayPal or Amazon Payments according to your payment choice. Therefore, it is impossible for our company to collect or store customers’ credit card details in our server.

Information Use

  • MuHan Trade (www.coolcutebackpacks.com) makes use of the collected information to provide you the most effective shopping experience and to inform you about various promotions and new brands along with other services. We do not make use of the information for creating profiles of our clients.
  • MuHan Trade (www.coolcutebackpacks.com) never sells or transmits the acquired private information to a third party.
  • As an exception, if the acquired private information is involved in criminal acts, the information will be shared with the corresponding agencies.

Misuse of Website

  • Harassment in any manner or impersonation of others on the website is strictly prohibited. Thus, all personal information of violators will be completely deleted from the website, and they will be banned from accessing the website in the future.

Minors’ Privacy

  • The website is not intended for minors under the age of 18. Unfortunately we cannot identify whether a visitor is under the age of 18 or not. Therefore, we cannot block minors from accessing the website. Hence all minors are required to purchase items on the website with the permission of their parent or guardians.
  • Parents or guardians have the responsibility to monitor and control their children’s online purchases. Thus, we have no responsibility for the issues which may be caused pertaining to a child’s online purchases.

Accessing Your Individual Information

  • Keeping your private information accurate and up-to-date is essential to be offered the best services. For those who have observed any inaccurate or incomplete information, please contact customer service representatives and provide them with the up-to-date information. If you want to remove your personal information from the website, please send your request to support@coolcutebackpacks.com (Click here!) and we will delete it within 24 hours.

Copyrights, Trademarks and Intellectual Property

  • All content on the website, including text, graphics, photos, logos, and images, is the exclusive property of MuHan Trade (www.coolcutebackpacks.com). Thus, its illegal usage without the company’s permission would be severely punished by both South Korean and international copyright laws.

Contacting Us

  • If you have any questions or leave a comment regarding this privacy policy, please Click here! or contact us using the below information.

       E-mail: support@coolcutebackpacks.com
       Phone: +827077017733
       Fax: +827077015101
       Address: Customer Support Team
                      61 Uijeong-ro
                      140beon-gil Uijeongbu-si
                      Gyeonggi-do South Korea

  • Customer support representatives will respond to your questions within 12 hours (weekend & national holidays excluded). We always welcome and appreciate your feedback and business.